Effective Date: 2 June 2026
Last Updated: 2 June 2026
This KYC and AML Policy explains how Aimer Merchants Ltd. approaches client identification, verification, source of fund review, source of income review, anti-money laundering awareness, anti-terrorist financing awareness, suspicious activity prevention, document verification, and ethical service delivery.
This policy applies to clients, prospective clients, investors, business owners, company representatives, authorized persons, partners, vendors, and any individual or organization requesting services from Aimer Merchants Ltd.
By using our website, contacting us, submitting documents, requesting consultation, or engaging us for any professional service, you acknowledge and agree to this KYC and AML Policy.
1. About Aimer Merchants Ltd.
Aimer Merchants Ltd. is a Bangladesh-based professional consultancy firm providing services related to wealth management, tax and VAT consultancy, IPO consultancy, accounting services, legal documentation, capital market investment guidance, and business advisory support.
Our contact details are:
Aimer Merchants Ltd.
Shams Parasol, Flat C1, House 5, Road 21, Gulshan 1, Dhaka-1212, Bangladesh
Email: info@aimermerchants.com
Alternative Email: aimer.merchants@gmail.com
Phone: +880 1726 685 550
WhatsApp: +880 1726 685 550
2. Purpose of This Policy
The purpose of this policy is to help Aimer Merchants Ltd. maintain a responsible, transparent, and compliance-conscious service environment.
This policy is designed to:
- Verify client identity where required
- Understand client background and service purpose
- Prevent misuse of our services
- Avoid supporting illegal or suspicious activities
- Reduce fraud and document manipulation risk
- Identify potential money laundering or terrorist financing concerns
- Promote lawful tax, VAT, investment, accounting, and documentation practices
- Support professional integrity
- Protect Aimer Merchants Ltd., its clients, partners, and stakeholders
3. Meaning of KYC
KYC means “Know Your Customer” or “Know Your Client.” It is the process of identifying and understanding a client before providing certain professional, financial, investment, documentation, or advisory services.
KYC may include collecting and reviewing:
- Client identity
- Contact information
- Business information
- Ownership details
- Source of income
- Source of fund
- Service purpose
- Authorized representative details
- Beneficial ownership information
- Relevant supporting documents
KYC helps ensure that services are provided to genuine clients for lawful purposes.
4. Meaning of AML
AML means “Anti-Money Laundering.” It refers to policies, procedures, and controls intended to prevent criminals from using legitimate businesses, financial systems, investments, professional services, or documentation channels to hide or move illegal funds.
Money laundering may involve attempts to disguise the origin, ownership, movement, or purpose of funds obtained through illegal activities.
Aimer Merchants Ltd. does not support money laundering, terrorist financing, fraud, tax evasion, fake documentation, illegal investment activity, or any unlawful financial arrangement.
5. Scope of This Policy
This policy applies to services including but not limited to:
- Wealth management advisory
- Investment planning support
- Capital market guidance
- IPO consultancy
- Tax consultancy
- VAT consultancy
- Accounting services
- Legal documentation support
- Company documentation
- Business advisory
- Financial planning
- Professional partner coordination
- Client onboarding
- Document review
- Referral or coordination with banks, brokerage firms, asset management companies, accountants, auditors, lawyers, or other professionals
The level of KYC required may vary depending on the service type, client profile, transaction nature, risk level, document sensitivity, and partner or regulatory requirements.
6. Client Identification Requirements
Aimer Merchants Ltd. may request identity information from clients before providing certain services.
For individual clients, we may request:
- Full name
- Phone number
- Email address
- Residential address
- Occupation or profession
- National ID
- Passport, where applicable
- Photograph, where required
- TIN certificate, where relevant
- Source of income details
- Bank information, where required for service purpose
- Nominee or family details, where required for investment or wealth planning
For business clients, we may request:
- Company or business name
- Trade license
- TIN certificate
- BIN certificate, where applicable
- RJSC documents, where applicable
- Memorandum and Articles of Association, where applicable
- Partnership deed, where applicable
- Board resolution, where applicable
- Ownership information
- Director or shareholder information
- Authorized representative information
- Business address
- Nature of business
- Bank statements or financial records, where required
- Source of fund or business income details
- Tax and VAT documents, where relevant
7. Beneficial Ownership Information
For companies, partnerships, trusts, investment structures, or business entities, Aimer Merchants Ltd. may request information about beneficial owners.
Beneficial owners are individuals who ultimately own, control, or benefit from a business or transaction.
We may request beneficial ownership information to understand:
- Who owns the business
- Who controls the business
- Who benefits from the service
- Who is authorizing the transaction
- Whether there are hidden owners or undisclosed controllers
- Whether the business structure is being used for unlawful purposes
Clients must provide accurate and complete ownership information where requested.
8. Authorized Representative Verification
If a person contacts Aimer Merchants Ltd. on behalf of another individual, company, family, investor, or organization, we may request proof of authority.
This may include:
- Authorization letter
- Board resolution
- Power of attorney
- Email confirmation from the owner or director
- Official company letterhead instruction
- Identity document of the representative
- Contact confirmation from the principal client
Aimer Merchants Ltd. may refuse to share information or provide service if the representative’s authority is unclear.
9. Source of Fund and Source of Income
For wealth management, investment, IPO, capital market, large transaction, documentation, or financial advisory services, Aimer Merchants Ltd. may request information about source of fund or source of income.
Source of fund may include:
- Salary income
- Business income
- Professional income
- Freelancing income
- Rental income
- Sale of property
- Sale of business asset
- Investment income
- Dividend income
- Savings
- Inheritance
- Gift
- Remittance
- Loan
- Partnership income
- Other lawful income sources
Clients must provide truthful and documented information when source of fund or source of income is required.
10. Documents We May Request
Depending on the service, Aimer Merchants Ltd. may request documents such as:
- National ID
- Passport
- TIN certificate
- BIN certificate
- Trade license
- RJSC documents
- Bank statements
- Salary certificate
- Tax return documents
- VAT return documents
- Financial statements
- Audit reports
- BO account documents
- Investment statements
- Shareholding documents
- Board resolution
- Partnership deed
- Rental agreement
- Sale deed
- Gift deed
- Loan documents
- Import-export documents
- Source of fund evidence
- Source of income evidence
- Any other document reasonably required for service delivery or verification
We may refuse or delay service if required documents are not provided.
11. Politically Exposed Persons
A politically exposed person, commonly known as a PEP, may include individuals who hold or have held important public functions, as well as certain family members or close associates of such persons.
Aimer Merchants Ltd. may apply enhanced review where a client, beneficial owner, or related person appears to be a PEP.
Enhanced review may include:
- Additional identity verification
- Source of fund review
- Source of income review
- Management approval
- Additional documentation
- Review of transaction purpose
- Ongoing monitoring where applicable
Being a PEP does not automatically mean service will be refused. However, additional caution may be required.
12. High-Risk Clients or Services
Some clients, services, transactions, or instructions may require enhanced due diligence.
High-risk indicators may include:
- Unclear source of fund
- Unusual transaction size
- Complex ownership structure
- Use of multiple unrelated accounts
- Reluctance to provide documents
- Use of nominees without explanation
- Cash-heavy business without proper records
- Inconsistent tax documents
- Unexplained wealth
- Offshore structure without clear purpose
- Urgent pressure to process without review
- Refusal to disclose beneficial ownership
- Request for backdated or false documents
- Suspicious investment activity
- Unusual third-party payment
Aimer Merchants Ltd. may request additional documents, delay service, refuse service, or terminate service where risk is unacceptable.
13. Prohibited Activities
Aimer Merchants Ltd. does not provide support for:
- Money laundering
- Terrorist financing
- Proliferation financing
- Tax evasion
- VAT evasion
- Fraud
- Fake documentation
- Forged signatures
- Hidden ownership arrangements
- Illegal fund transfer
- Bribery or corruption
- Undisclosed illegal income
- False return filing
- Manipulated accounting records
- Fake invoices
- Fake VAT challans
- Market manipulation
- Insider trading
- Illegal investment schemes
- Unlicensed financial activity
- Sanctions evasion
- Any service prohibited by applicable law
If a client requests such activity, Aimer Merchants Ltd. may immediately refuse or terminate the service.
14. Suspicious Activity Indicators
Aimer Merchants Ltd. may treat the following as suspicious indicators:
- Client refuses to provide identity documents
- Client provides inconsistent information
- Client submits unclear or altered documents
- Client gives conflicting explanations about source of fund
- Client requests false income or expense reporting
- Client wants to hide beneficial ownership
- Client insists on unusual urgency
- Client asks to avoid normal documentation
- Client uses unrelated third-party payment without explanation
- Client asks for backdated documents
- Client refuses written communication
- Client requests service that appears unlawful
- Client provides documents that appear forged
- Client avoids tax, VAT, or regulatory questions
- Client changes instructions repeatedly without clear reason
Suspicious indicators do not always prove wrongdoing, but they may require additional review.
15. Refusal or Termination of Service
Aimer Merchants Ltd. reserves the right to refuse, suspend, or terminate service if:
- KYC information is incomplete
- Required documents are not provided
- Information appears false or misleading
- Documents appear forged or altered
- Source of fund is unclear
- Beneficial ownership is hidden
- Service request appears illegal or unethical
- Client refuses reasonable verification
- Client behaves abusively or dishonestly
- Service may create legal, regulatory, reputational, or compliance risk
- Continuing the service is not appropriate
Aimer Merchants Ltd. is not obligated to provide detailed reasons if doing so may create legal, compliance, security, or confidentiality concerns.
16. Third-Party and Partner Requirements
Some services may involve banks, brokerage firms, asset management companies, merchant banks, legal professionals, auditors, accountants, government authorities, regulatory bodies, or other third-party organizations.
These third parties may apply their own KYC, AML, document verification, risk assessment, and compliance requirements.
Clients may need to provide additional documents or information directly to third parties.
Aimer Merchants Ltd. is not responsible for third-party acceptance, rejection, delay, account opening decision, investment approval, compliance review, or document requirement.
17. Capital Market and Investment-Related KYC
For capital market, IPO, BO account, portfolio, wealth management, or investment-related services, clients may be required to provide additional documents and information.
This may include:
- National ID
- Bank account information
- Photograph
- Signature
- Nominee details
- TIN certificate
- BO account information
- Source of fund
- Investment objective
- Risk tolerance
- Existing portfolio information
- Income source
- Beneficial ownership information
- Regulatory documents required by partner organizations
Investment-related KYC may be required by brokerage firms, asset management companies, merchant banks, capital market intermediaries, or other authorized entities.
18. Tax, VAT, and Accounting-Related KYC
For tax, VAT, and accounting services, Aimer Merchants Ltd. may need to understand the client’s identity, business activities, source of income, transaction records, and compliance history.
Clients may be required to provide:
- TIN
- BIN
- Trade license
- Bank statements
- Sales and purchase records
- Tax return copies
- VAT return copies
- TDS/VDS challans
- Salary records
- Expense vouchers
- Financial statements
- Business ownership details
- Source of income information
Aimer Merchants Ltd. does not assist with false tax reporting, VAT evasion, hidden income, or manipulated accounting.
19. Legal Documentation-Related KYC
For legal documentation support, company documents, agreements, authorization letters, property-related documents, or business documents, Aimer Merchants Ltd. may verify the identity and authority of the persons involved.
We may request:
- Identity documents
- Ownership proof
- Authorization letter
- Company documents
- Board resolution
- Power of attorney
- Relevant supporting records
- Contact verification
- Other documents needed to confirm authority
We may refuse to prepare or process documents where ownership, authority, or legality is unclear.
20. Recordkeeping
Aimer Merchants Ltd. may retain KYC and AML-related records for service delivery, compliance, legal protection, dispute resolution, audit support, internal review, and professional recordkeeping.
Records may include:
- Identity documents
- Business documents
- Service request records
- Communication records
- Verification notes
- Source of fund documents
- Source of income documents
- Client approvals
- Transaction-related documents
- Third-party coordination records
Retention periods may vary depending on service type, legal requirements, client relationship, and business needs.
21. Confidentiality of KYC Information
KYC and AML-related information is treated as confidential and handled according to our Privacy Policy and Client Confidentiality Policy.
However, such information may be shared with authorized professionals, partners, government authorities, regulatory bodies, banks, brokerage firms, asset management companies, or legal authorities where required for service delivery, verification, compliance, or legal obligations.
22. No Cash Handling Policy
Aimer Merchants Ltd. does not encourage unnecessary cash transactions for professional service payments or client-related financial arrangements.
Where possible, clients should use transparent and traceable payment methods such as:
- Bank transfer
- Account payee cheque
- Mobile financial service
- Official payment gateway
- Other documented payment methods
Clients may be requested to provide payment proof or transaction reference.
23. Third-Party Payments
If payment is made by a person or entity other than the client, Aimer Merchants Ltd. may request explanation and verification.
Third-party payments may require:
- Payer name
- Relationship with client
- Payment proof
- Reason for third-party payment
- Authorization from the client
- Identity verification of payer, where required
Unexplained third-party payments may be rejected or held for review.
24. Sanctions and Restricted Parties
Aimer Merchants Ltd. may refuse service if a client, beneficial owner, representative, or related party is found or reasonably suspected to be connected with sanctioned, restricted, prohibited, fraudulent, or illegal activity.
We may also refuse service where providing support could expose Aimer Merchants Ltd. to legal, regulatory, reputational, or compliance risk.
25. Ongoing Monitoring
For ongoing services, Aimer Merchants Ltd. may periodically update client information or request updated documents.
This may be required when:
- Client information changes
- Business ownership changes
- Service scope changes
- Transaction pattern changes
- New risk information appears
- Documents expire
- Third-party partners request updated KYC
- Regulatory requirements change
- Ongoing advisory relationship continues
Clients should promptly inform us of any material changes in identity, business, ownership, source of fund, tax status, or contact information.
26. Client Duty to Cooperate
Clients must cooperate with reasonable KYC and AML requests.
This includes:
- Providing accurate information
- Submitting required documents
- Explaining source of fund
- Disclosing beneficial ownership
- Identifying authorized representatives
- Updating information when changed
- Responding to verification questions
- Avoiding false or misleading statements
Failure to cooperate may result in delay, refusal, suspension, or termination of service.
27. No Guarantee of Approval by Third Parties
Completing KYC with Aimer Merchants Ltd. does not guarantee approval, acceptance, account opening, investment eligibility, IPO processing, banking service, brokerage service, asset management service, regulatory clearance, or third-party onboarding.
Third-party organizations may conduct their own independent KYC, AML, risk, and compliance review.
28. Training and Awareness
Aimer Merchants Ltd. may provide internal awareness to its team regarding:
- KYC requirements
- Document handling
- Suspicious activity indicators
- Client verification
- Confidentiality
- Ethical service delivery
- Fraud prevention
- Legal and regulatory sensitivity
- AML/CFT awareness
This helps maintain professional standards in client service.
29. Limitation of Liability
Aimer Merchants Ltd. takes reasonable steps to apply KYC and AML awareness within the scope of its services. However, we are not responsible for losses, delays, rejections, penalties, or third-party decisions caused by:
- False client information
- Forged documents
- Hidden ownership
- Unclear source of fund
- Client refusal to cooperate
- Third-party compliance decisions
- Regulatory action
- Bank or brokerage rejection
- Authority requirements
- Suspicious activity review
- Client-side misconduct
Clients remain responsible for the accuracy, legality, and authenticity of information and documents provided.
30. Updates to This Policy
Aimer Merchants Ltd. may update this KYC and AML Policy from time to time to reflect changes in services, legal requirements, regulatory guidance, partner requirements, risk management practices, or business operations.
The updated version will be posted on our website with the revised “Last Updated” date.
Continued use of our website or services after updates are posted means you accept the revised KYC and AML Policy.
31. Contact Us
For questions about this KYC and AML Policy or document verification requirements, please contact us:
Aimer Merchants Ltd.
Shams Parasol, Flat C1, House 5, Road 21, Gulshan 1, Dhaka-1212, Bangladesh
Email: info@aimermerchants.com
Alternative Email: aimer.merchants@gmail.com
Phone: +880 1726 685 550
WhatsApp: +880 1726 685 550