Accessibility Statement - Aimer Merchants Ltd.

Official Policy Document

Effective Date: 2 June 2026
Last Updated: 2 June 2026

Aimer Merchants Ltd. is committed to making its website accessible, user-friendly, and easy to use for all visitors, including individuals with disabilities, older users, mobile users, and people who may use assistive technologies.

This Accessibility Statement explains our commitment to improving website accessibility, usability, readability, navigation, and digital experience for all users who visit our website or interact with our online content.

1. About Aimer Merchants Ltd.

Aimer Merchants Ltd. is a Bangladesh-based professional consultancy firm providing services related to wealth management, tax and VAT consultancy, IPO consultancy, accounting services, legal documentation, capital market investment guidance, and business advisory support.

Our contact details are:

Aimer Merchants Ltd.
Shams Parasol, Flat C1, House 5, Road 21, Gulshan 1, Dhaka-1212, Bangladesh
Email: info@aimermerchants.com
Alternative Email: aimer.merchants@gmail.com
Phone: +880 1726 685 550
WhatsApp: +880 1726 685 550

2. Purpose of This Accessibility Statement

The purpose of this Accessibility Statement is to explain how Aimer Merchants Ltd. aims to make its website easier to access, read, navigate, and use.

We want our website visitors to be able to:

Read service information clearly
Navigate pages easily
Submit inquiries without difficulty
Access contact information quickly
Understand policy pages
Read blog posts and educational content
Use the website on mobile, tablet, and desktop devices
Access important business, tax, VAT, wealth management, and advisory information
Contact us if they face difficulty using the website

3. Our Accessibility Commitment

Aimer Merchants Ltd. aims to provide a website experience that is accessible, inclusive, and practical for a wide range of users.

We aim to improve accessibility for people who may have:

Visual impairments
Hearing impairments
Mobility limitations
Cognitive or learning difficulties
Temporary injuries
Age-related accessibility needs
Low vision
Color sensitivity
Reading difficulty
Limited device capability
Slow internet connection
Mobile-only browsing access

We recognize that accessibility is an ongoing process, and we are committed to improving our website over time.

4. Website Usability Goals

Aimer Merchants Ltd. aims to improve website usability by focusing on:

Clear page structure
Readable text
Easy navigation
Mobile-friendly design
Clear headings
Descriptive buttons
Visible contact information
Proper spacing
Logical content flow
Fast loading where possible
Accessible forms
Clear service descriptions
Easy-to-find policy pages
User-friendly calls to action

Our goal is to help visitors find the information they need without unnecessary confusion.

5. Readability and Content Clarity

Aimer Merchants Ltd. aims to keep website content clear, professional, and understandable.

We try to use:

Clear headings
Short paragraphs where possible
Simple sentence structure where appropriate
Organized service sections
Easy-to-read policy pages
Clear contact details
Helpful explanations of technical topics
Professional but understandable language

Some topics, such as tax, VAT, IPO, investment, accounting, wealth management, and legal documentation, may naturally involve technical language. Where possible, we aim to explain such topics in a practical and user-friendly manner.

6. Mobile Accessibility

Many visitors access websites through mobile devices. Aimer Merchants Ltd. aims to make its website usable on mobile phones and tablets.

We aim to support:

Responsive page layouts
Mobile-friendly menus
Readable mobile text
Clickable phone and WhatsApp links
Contact form usability on mobile
Proper button spacing
Scalable images
Mobile-friendly service sections
Easy scrolling and navigation

If users experience mobile display problems, they are encouraged to contact us and report the issue.

7. Keyboard Navigation

Aimer Merchants Ltd. aims to make the website reasonably usable for people who navigate using a keyboard.

Where possible, we aim to support:

Logical tab order
Accessible links
Usable forms
Clear focus indicators
Keyboard-friendly navigation
Avoidance of unnecessary keyboard traps

Some third-party plugins, embedded tools, or external platforms may have their own keyboard accessibility limitations.

8. Screen Reader Support

Aimer Merchants Ltd. aims to make website content reasonably understandable for users who rely on screen readers or assistive technologies.

Where possible, we aim to use:

Proper heading structure
Meaningful page titles
Descriptive link text
Alternative text for meaningful images
Logical content order
Clear form labels
Avoidance of unnecessary decorative text in important sections

Some older content, third-party widgets, embedded maps, or plugin-generated elements may not always be fully optimized for screen readers.

9. Image Accessibility

Images on our website may include service graphics, office photos, team photos, client-related visuals, icons, banners, blog images, and brand materials.

Where possible, Aimer Merchants Ltd. aims to use alternative text for meaningful images so that users with visual impairments can understand the purpose of the image.

Decorative images may not always include detailed descriptions if they do not provide important information.

10. Color and Contrast

Aimer Merchants Ltd. aims to use colors that support readability and brand consistency.

We aim to maintain proper contrast between text and background where possible, especially for:

Headings
Body text
Buttons
Navigation menus
Footer links
Contact information
Forms
Calls to action

If users find any text difficult to read because of color or contrast, they may contact us so we can review the issue.

11. Forms and Contact Options

Our website may include contact forms, consultation request forms, inquiry forms, phone links, email links, and WhatsApp links.

Aimer Merchants Ltd. aims to make forms clear and easy to use by providing:

Relevant fields
Clear field labels
Simple instructions
Visible submit buttons
Contact alternatives
Error correction where possible
Mobile-friendly input fields

If a visitor cannot use a website form, they may contact us directly by phone, email, or WhatsApp.

12. Video and Multimedia Content

Aimer Merchants Ltd. may use videos, embedded media, social media content, or other multimedia elements on its website or digital platforms.

Where possible, we aim to make multimedia content easier to understand. However, some embedded content may be controlled by third-party platforms and may not always include captions, transcripts, or full accessibility support.

Users who need help accessing important information from a video or embedded content may contact us for assistance.

13. PDF and Downloadable Document Accessibility

Aimer Merchants Ltd. may provide downloadable documents, PDF files, forms, guides, brochures, reports, checklists, or advisory materials.

We aim to make important downloadable materials readable and usable where possible. However, some older documents, scanned files, forms, or third-party documents may not be fully accessible.

If a user faces difficulty accessing a downloadable document, they may contact us and request assistance or an alternative format where reasonably available.

14. Third-Party Tools and Embedded Content

Our website may use third-party tools and embedded content, such as:

Google Maps
YouTube videos
Social media feeds
Contact form plugins
Analytics tools
Marketing tools
Security plugins
Payment links, where applicable
Chat tools, where applicable
External booking or form tools, where applicable

Aimer Merchants Ltd. does not fully control the accessibility features of third-party tools or external websites. These third-party services may have their own accessibility standards and limitations.

If a third-party feature creates difficulty for users, we will try to provide an alternative contact method where reasonably possible.

15. External Website Accessibility

Our website may include links to external websites, including government portals, regulatory websites, professional partner websites, social media platforms, banks, brokerage firms, asset management companies, and other third-party resources.

Aimer Merchants Ltd. is not responsible for the accessibility of external websites. Users should review the accessibility policies or support options of those third-party websites if they experience difficulty.

16. Ongoing Accessibility Improvements

Accessibility is an ongoing process. Aimer Merchants Ltd. may review and improve its website from time to time to enhance usability and accessibility.

Improvements may include:

Updating page layouts
Improving mobile responsiveness
Enhancing text readability
Adding better image descriptions
Improving form usability
Fixing navigation issues
Improving button visibility
Updating heading structure
Improving contrast
Reducing unnecessary visual clutter
Improving website speed
Reviewing third-party plugin issues

We welcome user feedback to help us identify accessibility issues.

17. Known Limitations

While Aimer Merchants Ltd. aims to make its website accessible, some limitations may exist.

Possible limitations may include:

Older pages that need formatting updates
Third-party embedded content
Plugin-generated code
Scanned documents or image-based PDFs
External website links
Videos without captions
Complex tables or financial information
Browser-specific display issues
Device-specific issues
Temporary website errors
Content uploaded before accessibility improvements

We aim to address accessibility issues where reasonably possible and practical.

18. User Responsibility

Users can improve their own browsing experience by using available accessibility settings on their devices and browsers.

Users may adjust:

Browser zoom
Text size
Screen reader settings
High contrast mode
Keyboard navigation
Voice control tools
Mobile accessibility settings
Browser extensions
Translation tools
Reading mode

If a website feature is difficult to use, users are encouraged to contact us for support.

19. Requesting Assistance

If you experience difficulty accessing any part of the Aimer Merchants Ltd. website, you may contact us for assistance.

You may request help with:

Reading website content
Accessing a policy page
Understanding service information
Using a contact form
Accessing a PDF or document
Finding contact details
Understanding a service page
Reporting a display or navigation issue
Requesting information in an alternative format

We will try to respond within a reasonable time and provide assistance where possible.

20. How to Report an Accessibility Issue

If you want to report an accessibility issue, please provide as much detail as possible.

Helpful information includes:

Page URL
Description of the issue
Device used
Browser used
Assistive technology used, if any
Screenshot, if available
Date and time of the issue
Your preferred contact method
The information or service you were trying to access

This information helps us understand and review the issue more effectively.

21. Alternative Contact Methods

If you cannot access information through the website, you may contact us directly through:

Phone
WhatsApp
Email
In-person visit, where appropriate

We will try to provide reasonable assistance based on the nature of the request and available resources.

22. No Guarantee of Full Accessibility

Aimer Merchants Ltd. aims to improve accessibility and usability, but we do not guarantee that every page, file, plugin, third-party tool, embedded content, or external link will always be fully accessible to every user.

Website technology, third-party services, device differences, browser settings, and content formats may affect accessibility.

However, we are committed to reviewing accessibility concerns and making reasonable improvements where possible.

23. Relationship with Other Policies

This Accessibility Statement should be read together with our:

Privacy Policy
Terms and Conditions
Professional Disclaimer
Cookie Policy
Client Confidentiality Policy
Complaint and Grievance Policy

Where accessibility issues involve privacy, forms, documents, or complaints, the relevant policy may also apply.

24. Updates to This Accessibility Statement

Aimer Merchants Ltd. may update this Accessibility Statement from time to time to reflect changes in website design, technology, accessibility practices, services, legal requirements, or user feedback.

The updated version will be posted on our website with the revised “Last Updated” date.

Continued use of our website after updates are posted means you accept the revised Accessibility Statement.

25. Contact Us

For accessibility questions, support requests, or website accessibility feedback, please contact us: